Using your heated towel rack is easy. First, make sure it's installed by a qualified electrician. Once installed, plug it in using the 1.2 - meter power line. You can choose either a left - or right - side plug according to your convenience. The rack will start heating up to a surface temperature of 53 - 58 degrees, using only 50 watts of power, which is very energy - efficient. When it comes to cleaning, just use a damp, soft cloth. Don't use any detergents or chemicals as they might damage the rack. Remember, the warranty is only valid if the installation is done by a licensed electrician. With its stainless - steel construction, it won't rust, just like the material used in kitchen sinks. Enjoy your warm towels for years to come, backed by a 5 - year warranty.