Using your heated towel rack is easy. First, make sure a qualified electrician installs it for you to keep the 5 - year warranty valid. Once installed, plug it into a power outlet with the appropriate voltage (AC220 - 240V 50HZ). It will start heating up, and the surface will reach a temperature between 53 - 58 degrees. This is perfect for warming your towels. To keep it looking good, clean it with a damp, soft cloth. Don't use any detergents or chemicals. The rack has an IP55 waterproof rating, so it can handle a bit of moisture in the bathroom, but avoid direct water spraying. Since it's made of stainless steel, it won't rust, giving you long - lasting use. Enjoy the luxury and energy - saving benefits of your new heated towel rack.