Using this heated towel rack is a breeze. First, make sure it's installed by a qualified electrician. Once it's up and running, plug it in and it'll start heating up. You can place your towels on the bars to keep them warm and dry. When it comes to maintenance, just use a damp, soft cloth to clean the surface. Don't use any detergents or chemicals as they might damage the rack. Remember, this rack is non - liquid filled, so there's no risk of leaks. It also meets Australian electrical safety standards, so you can use it with peace of mind. And with a 5 - year warranty, you're covered for a long time.