Using this heated towel rack is easy. Just plug it in or have it hard - wired by a qualified electrician. It will start heating up and reach a surface temperature of 50 - 55 degrees. You can hang your towels on the six bars to keep them warm and dry. When it comes to cleaning, use a damp, soft cloth. Never use detergents or chemicals as they may damage the rack. Also, since it's an electrical device, make sure to have it installed by a professional to avoid any safety issues. You're covered by a 5 - year warranty, so if you have any problems during this period, you can reach out for assistance.